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Legal

Terms & Conditions

Last updated: September 2, 2026

1. Acceptance of Terms

By downloading, installing, or using the Market 786 application, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the app. We reserve the right to update or modify these terms at any time, and continued use constitutes acceptance of the revised terms.

2. Use of the Service

Market 786 provides an online platform for purchasing groceries and related products. You must be at least 18 years old or have the consent of a legal guardian to place orders. You agree to use the app only for lawful purposes and in a manner consistent with all applicable laws and regulations.

3. Account Registration

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

4. Orders and Payments

All orders placed through the app are subject to acceptance and availability. Prices and availability are subject to change without notice. Payment must be made using the methods provided in the app. We reserve the right to cancel or refuse any order for any reason, including product unavailability or suspected fraud.

5. Delivery

Delivery times are estimates and may vary due to factors beyond our control, such as traffic, weather, or operational issues. You are responsible for providing accurate delivery information. We are not liable for failed deliveries caused by incorrect or incomplete addresses.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return Policy. You may request a return or refund for eligible items within the timeframe specified in the app. Refunds will be processed to the original payment method and may take several business days to reflect.

7. Intellectual Property

All content, trademarks, logos, and intellectual property displayed in the app are the property of Market 786 or its licensors. You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Market 786 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the app. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

9. Termination

We may suspend or terminate your access to the app at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties. Upon termination, your right to use the app will immediately cease.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]
Phone: +62 21-5555-0100
Address: Jl. Sudirman No. 1, Jakarta Pusat, DKI Jakarta 10220, Indonesia

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